Create customer profiles including their contact details, order history, habits and interactions with your business – so you can know you customer and provide personalized experiences. Also keep those customers in automatic check who have high returns ratio or refuse deliveries so you may improve your return ratio.
With customers coming from different channels its important to segment your online customers from your business wholesale customers and other bulk buyers. Build meaningful relationships with your wholesale clients and from their buying history assign or manage their credits.
With one click, see a complete history of your customers’ interactions with you in an easy to understand timeline with a range of filters.
Easily view a full record of emails, sms, whatsapp messages between you and your customers and suppliers, alongside order, shipping or other customer updates in a simple timeline.